User Terms

Please read these User Terms carefully before using our website

ID 1209117

Introduction

1.   About our User Terms

  • These User Terms (Terms) are the rules for using www.rawpixel.com (our Website). They apply to all visitors to our website whether or not you have subscribed to one of our Membership Plans. If you do subscribe to one of our Membership Plans (and you therefore become a Member) there are specific clauses in these Terms that apply just for you, you must also comply with our Image Licences.
  • If you use our Website it means that you accept and agree to abide by our Terms. If you do not agree to these Terms you must not use our Website.
  • Please read these Terms carefully - they tell you who we are, what services we offer through our website (Services), how we provide those Services, our payment terms, how you can take out a membership (Membership), how this can be changed and terminated, what to do if there is a problem and other important information.
  • In these Terms we have used some capitalised words or phrases to simplify our Terms. These capitalised words or phrases have the meaning given to them where they are first shown in bold italics.
  • You can only take out a rawpixel Membership if you are over 18 years of age.

2.   Are you using rawpixel for personal or business use?

  • Our Website is available for both personal and business use. Some of our Terms are different for personal users (Consumers) and Business users.
    • You are a personal user (Consumer) if you are an individual and you are going to use our Services and images only for your own personal use. This means you are not using them in connection with your trade, business, craft or profession.
    • You are a business user if you are an individual, employee, partnership, company or other entity and you are going to use our Services and images in connection with your trade, business, craft or profession.

3.   Who we are and how we will contact you

  • Our Website is run by Rawpixel Ltd (rawpixel) which is a company registered in England and Wales. Our company registration number is 09391487 and our registered office is at Hanover Green Studios, Redmarley, Gloucester, GL19 3JZ, UK. Our registered VAT number is GB211639923.
  • You can contact us by emailing contact@rawpixel.com or writing to us at our registered office address.
  • If we need to contact you we will do so by writing to you at the email address or postal address you provide to us when you sign up for a Membership plan. When we use the words “writing” or ‘written’ it includes by email.

Our Services

4.   About our Services

  • You can use the images, designs/templates (Images) and Create design tools (Create) on our website to make the designs, artworks and creative inspiration you need. You also have the option to upload your own images (User Content) and incorporate these in your final designs (User Content).
  • 4.1.   Create design tools
    • 4.1.1.   Create gives you all the essential design tools and millions of design elements and design templates which you can use to make your final designs. Within Create you will find design templates, mockups, brands and remixes – all there to help you get started.
    • 4.1.2.   Once you have created your final design you can choose to download it in various formats. Your design will remain private on our website unless you choose to share your design with others or submit a community design.
    • 4.1.3.   If you choose to share your design with others, as soon as you click to share, the url link to your design on our Website will become public. Anyone who has the link, or is able to replicate the link will have access to your design.
    • 4.1.4.   “Share” means to email, post, transmit, stream, upload, or otherwise make available (whether to us or other Users) through your use of our Services. Once you have Shared your User Content, other users may use, copy, modify, or re-share your Content in many ways. Please carefully consider what you choose to Share or make public and ensure that it meets our Content Standards as you are responsible for the User Content that you Share.
    • 4.1.5.   If you choose to take part in our Community remix (Remix), you can use any of our existing Remix templates to create a new design. Once you have created the design that only contains our Images you can choose to publish it as a Community remix. As soon as you click to publish this Remix design it will be made immediately publicly available on your profile page. We may also review your designs periodically and select the best Remix designs to be featured throughout our Website. As Community Remix designs can only contain our Images and not User Content, by choosing to publish your Remix design you acknowledge that rawpixel will own the full copyright to this design. As the copyright owner we will have the right, amongst other things, to share and license your Remix to other Users. Users will also be encouraged to Remix the Remix designs created by other Users to build up an unrivalled collection of creative inspiration. From time to time we may run offers and promotions to encourage you and other Users to take part in our Community Remix, the terms and conditions for these will be published in our Promotional Terms and Conditions below and do not form part of these User Terms.
    • 4.1.6.   You may upload your own images into the Create design tool (User Content). These images will remain private to you unless you include them in a design that you choose to share with others (see 4.1.3 and 4.1.4). We will not claim any ownership of the images you upload. Any image you upload must meet the conditions in 4.1.7 below.
    • 4.1.7.   User Content
      • 4.1.7.1.   User Content on our Website includes any images you upload, your user profile image and any designs you create using our Create tools.
      • 4.1.7.2.   You will need to be a Member of our Website in order to upload or create User Content.
      • 4.1.7.3.   All User Content and communications with other Users on our Website must comply with our Content Standards.
      • 4.1.7.4.   You warrant that you will comply with our Content Standards referred to above. You will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of your warranty. You will be responsible for any loss or damage suffered by Us as a result of such a breach.
      • 4.1.7.5.   We are not responsible for any loss of User Content submitted to Our Site. It is your sole responsibility to secure and backup your User Content.
      • 4.1.7.6.   We may reject, reclassify, or remove any User Content from our Website where, in Our sole opinion, it violates our Content Standards and these User Terms.
      • 4.1.7.7.   We have the right to disclose your identity to a third party if that third party claims that any User Content submitted by you infringes their intellectual property rights (including, but not limited to, copyright) or their right to privacy.
      • 4.1.7.8.   User Content may not be approved or verified by Us before it is displayed on our Website. The opinions, views, and values expressed in User Content on our Website are those of the relevant Users and do not represent Our opinions, views, or values.
      • 4.1.7.9.   If you wish to make a complaint about any User Content, please contact Us by sending an email to contact@rawpixel.com.
      • 4.1.7.10.   You may remove any of your User Content from our Website by selecting to delete your image or design. Your deleted User Content will remain in your ‘trash’ for 30 days, from which you may restore this content. After 30 days the User Content will be permanently deleted, and we will be unable to restore it in any event. If you wish, you may permanently delete any content in your ‘trash’ at any time without waiting the 30 days. Once your User Content is permanently deleted it will also be automatically removed from any designs that include that User Content.
      • 4.1.7.11.   If you delete User Content from our Website, we will stop making that User Content publicly available within a reasonable amount of time. Some copies of your User Content may be retained as part of our routine backups, and we are not responsible for any use of User Content that you have Shared or made public.
      • 4.1.7.12.   When you upload an image to our Website You (or your licensors, as appropriate) retain the ownership of your User Content and all associated intellectual property rights. When you upload User Content to our Website, you grant Us an unconditional, non-exclusive, fully transferable, royalty free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-license your User Content to the extent necessary to operate and promote our Website.
      • 4.1.7.13.   With the exception of Remixes, Users may not otherwise copy, distribute, publicly perform, publicly display, reproduce, or create derivative works based upon each other’s User Content without first obtaining the express written permission of the User to whom the User Content in question belongs. We do not warrant, however, that your User Content will not be copied or downloaded by other Users without your permission.
      • 4.1.7.14.   When you create a design on our Website that includes our Images we or our licensors retain the full copyright and other legal rights in those images within your design. We grant you permission to download and use your design in accordance with our Image Licences.
      • 4.1.7.15.   If you create a design on our Website that does not include any of our Images, we do not claim any copyright or other legal rights to your design.
      • 4.1.7.16.   If you create a design on our Website that includes our Images but you have also added significant additional elements that the overall design forms its own copyright, we will continue to retain the full copyright and other legal rights to our Images within your design, but you may be able to claim copyright of the overall design composition.
  • 4.2.   Our image/template collections
    • 4.2.1.   We have three image/template collections:
      • Our Free Image Collection (Free Images) includes images, templates and designs resources and is available to all our members.
      • Our Premium Image Collection (Premium Images) contains our highest quality images, templates and design resources and can be accessed with our Premium Membership.
      • Our Public Domain Collection (Public Domain) is available to all our members.
    • 4.2.2.   Public Domain Images
      • 4.2.2.1.   Out of Copyright Images
        • We have a large collection of images available in our Free Image Collection which we believe are no longer subject to copyright protection either because their copyright has expired (in most countries, including the countries of the EU, USA, and Canada (Approved Territories)) or the author of the image has allowed us to distribute the image with no licence restrictions (Public Domain Images).
        • Because these images are not protected by copyright (in most countries) you can download and use these images without having to obtain consent from the original copyright owner, and where we are permitted to do so we grant you permission to use these images without copyright restriction.
        • These Public Domain Images are clearly labelled as ‘Free Public Domain CC0 Image’ and are available with the Creative Commons 0 licence.
        • We have researched the history of these images and we are confident that in most countries and in particular the Approved Territories they can be copied, used and shared without any need to obtain further consent. However, they may still be in copyright in a small number of countries and/or other rights may exist, therefore it may be necessary for you to obtain consent for their use.
      • 4.2.2.2.   U.S Government Public Domain Images
        • Our Public Domain Image collection also includes images from the U.S. Government which we believe are free from copyright. These are available for you to use in accordance with the U.S. Government rules, these images are clearly labelled as ‘Free Public Domain U.S. Government Image’.
      • 4.2.2.3.   Other restrictions with Public Domain Images
        • We do not hold any property or model releases for Public Domain images. Where we believe there might be other rights within an image that prevents it being suitable for commercial use we have labelled this as “Editorial use only”.
        • Whilst we have only selected Public Domain Images that we believe are suitable for the majority of people to use, and have used our judgement to label images only suitable for editorial use, it is your responsibility to check that your use of the image is lawful.
        • We give no warranties or assurances that your use of Public Domain Images will be lawful and if you are seeking to access and use any Public Domain Images you do so at your own risk. You should carry out independent checks to ascertain whether any proposed use of Public Domain Images is lawful in the countries in respect of which you anticipate using them, and obtain any necessary permissions or clearances. We are not liable for any claims or costs arising from such use.
    • 4.2.3.   AI Generated Images
      • Some of our Images/designs have been created with the assistance of Artificial Intelligence (AI Generated Images). These Images/designs are clearly labelled “AI Generated”. If you wish, you can filter for only AI Generated Images or to exclude AI Generated Images.
      • All of our AI Generated Images have been produced by our own team of creatives in accordance with the terms and licence of the AI tools we are using. We believe that we have the right to license these images to you in accordance with our Image Licences. We also believe, in accordance with UK Law, that rawpixel owns the copyright to these images. However, AI Generated Images are a new image medium and as such there is little established law/ precedent on the copyright protection of these images. Therefore, whilst we grant you permission to use the AI Generated Images in accordance with our User Terms and Image Licence, by using such images you accept that you are solely responsible for such use, and that any such use of the AI Generated Images is at your own risk. We make no warranty as to the accuracy, reliability and legal use of AI Generated Images and we do not accept any liability for your use of such images. We recommend that you seek independent professional advice before using the AI Generated Images for any commercial use.

Membership Plans

5.   About our Membership Plans

  • 5.1.   Our Membership Plans:
    • Free Membership Plan:
      • for personal or business use.
      • download Images from our Free Image Collection up to your Free Members daily download allowance and unlimited Images from our Public Domain Image Collection.
      • you can use rawpixel Free Images for personal or business use with either our Personal Licence or our Business Licence, images marked as ‘Public Domain CCO’ with the Creative Commons Licence and ‘Public Domain U.S Government work’ in accordance with the U.S government rules.
      • access all of our free create design tools and templates to create and download your own designs (up to your Free Members daily download allowance)
      • upload your own images to use in your designs (free storage limit applies)
      • access watermarked Premium Images/designs and download as Watermarked Drafts. Watermarked Drafts are available for you to preview your artwork only and must not be redistributed or used for any commercial/business purpose. Our Business Licence is NOT granted for any Watermarked Drafts or Images.
    • Premium Membership Plan: Creative (Creative Plan)
      • for PERSONAL USE ONLY, you are not permitted to use our premium images or designs/templates for business or commercial purposes, including in connection with any business, trade or profession.
      • access unlimited downloads of both our Premium and Free Images for use with our Personal Licence .
      • access all of our Create design tools and premium templates to create and download your own designs
      • benefit from premium features within Create
      • upload your own images to use in your designs (premium storage limit applies)
    • Premium Membership Plan: Business (Business Plan)
      • for business use
      • access unlimited downloads of both our Premium and Free Images for use with our Business Licence.
      • access all of our Create design tools and premium templates to create and download your own designs
      • benefit from premium features within Create
      • upload your own images to use in your designs (premium storage limit applies)
    • Premium Membership Plan: Lifetime (Lifetime Premium Membership)
      • for personal or business use
      • access unlimited downloads of both our Premium and Free Images for use with our Personal or Business Licence.
      • access all of our Create design tools and premium templates to create and download your own designs
      • benefit from premium features within Create
      • upload your own images to use in your designs (premium storage limit applies)
      • If you have a Lifetime Membership Plan you can see the additional specific terms for your membership here.
  • 5.2.   Choose our Monthly or Yearly subscriptions
    • Monthly subscription: If you choose a monthly Membership subscription you will have a monthly contract which will automatically renew each month. We will automatically charge you on each monthly renewal date (Renewal Date). Your Membership will continue to automatically renew unless either you or we choose to cancel it. There is no commitment beyond your current monthly contract period. You can cancel your Membership Plan at any time, if you do so your Membership will continue until your renewal date and you will not be charged again.
    • Yearly subscription: If you choose a yearly Membership subscription you will benefit from a lower monthly equivalent price, but you will be charged a fee for the full year when you sign up and again at each annual renewal (Renewal Date). You agree to a 12 month contract which will automatically renew annually. Your Membership will continue to automatically renew unless either you or we choose to cancel it. You can cancel your Membership Plan at any time, if you do so your Membership will continue until the end of your 12 month contract period and you will not be charged again.
    • If your Renewal Date is on the 29th, 30th, or 31st day of a month, and the current month does not have the equivalent day then your plan will renew on the last day of the current month.
  • 5.3.   Single user access
    • When you purchase a Membership Plan this gives permission for one named person (User) to use our Services and images. You will need to choose a unique username and password in order to access your Membership Services. You must ensure these are kept confidential and not shared with anyone else. If you know or suspect that someone else is using your account details you must promptly notify us at contact@rawpixel.com.
    • If you would like someone else, other Users, to be able to access our Website to use our Services or images, unless you have a Teams Membership, they will need to sign up with a separate Membership Plan. This Membership account will be managed individually and not linked to any other account.
    • If you have Teams Membership, you can read the additional Teams Membership Terms here.
  • 5.4.   You can upload a User profile image to your account on our Website. If you choose to do this you agree to give us the necessary permissions to install the image in your User profile and you warrant that you are entitled to use the image for this purpose and that the image meets our Standards.

6.   How to purchase and switch plans

  • 6.1.   To sign up for one of our Membership Plans go to our Membership Plans page and complete your order. Once you have completed your order and we have received your payment (if applicable) we will email you to confirm our acceptance. At this point your Membership contract between you and us will start. If we are unable for any reason to accept your Membership order, we will inform you of this in writing and will not charge you.
  • 6.2.   When and how you must pay Fees. The Fees you pay will vary depending on which Membership Plan and subscription period you choose. Any VAT or local taxes that are applicable to your country/Territory will be added to the Fee and shown at the checkout. We accept payment of Fees with Visa, MasterCard and American Express credit and debit cards through our Website by way of direct debit. We use Stripe Payments Europe Ltd., a payment service provider, to enable our customers to make payments (and we reserve the right to use other payment providers in the future). Monthly/annual payments will be taken on a rolling monthly/annual basis from your payment method on the start date and each Renewal Date, until termination of the Membership Plan.
  • 6.3. Fees are calculated and collected in a small number of key global currencies. The currency you are given will be determined by the IP address of the device you are using at the time you make your purchase. If we offer payment in the local currency for the region of your IP address you will be shown the price in that currency and the payment will be made in that currency. If we do not offer payment in the local currency for your IP address you will be shown the price in USD and charged in USD. If you pay with a payment method/card that is not in the currency you are shown at the checkout, the amount you pay will depend on fluctuations in exchange rates and you may be charged additional fees by your bank for this transaction.
  • 6.4.   We may increase the Fees by giving you at least one calendar month’s notice of the revised Fees. If you do not want to pay these revised Fees you can terminate the Membership contract by giving us written notice at any time prior to the revised Fees becoming payable.
  • 6.5.   We have appointed Taxamo Checkout Limited (Taxamo) to enable us to meet complex international taxation requirements. This means that in some countries Taxamo will be acting on our behalf but in its own name as a "commissionaire" (Commissionaire). To enable Taxamo to provide this service to us we have included a link to Taxamo at the checkout on our Website which means that if you enter your details into our checkout you will be sharing this data with Taxamo. Taxamo is a company incorporated in an EU member country and it will hold all of your data within the EU.
  • 6.6.   If Taxamo is acting as a Commissionaire for the sale of a Membership to you, it means that you will in legal terms be purchasing the membership from Taxamo. If so, we will inform you by adding the Taxamo name at the bottom of the checkout page, and the invoice you receive will be from Taxamo. However, this is the only difference you will experience. rawpixel will still be providing you with the Membership, and if you have any questions or problems with our Services you should contact us directly.
  • 6.7.   You can upgrade or downgrade your Membership Plan by selecting the respective options in your Account page or visiting the Pricing page.
    • If you switch from a Free to a Premium Membership Plan we will move you to your new Plan straight away, the new Fees will be charged at the time of the switch and this will become your new Renewal Date.
    • If you switch from a Premium Membership Plan to a Free Membership we will move you to the Free Plan on your next Renewal Date. We will not charge you any Fees on your Renewal Date nor will you receive any refund of Fees paid. Once you are moved to the Free Membership Plan you will still have access to any designs/User Content you have previously created that include our Free and/or Premium Images however, you will no longer be able to download/redownload any standalone Images from our Premium Image Collection or add any new (or re-add any previously included) Premium Images to your designs.
    • If you switch from a (Premium) Creative Membership Plan to a (Premium) Business Membership plan we will move to you your new Business Membership plan straight away, the new Fees will be charged at the time of the switch and this will become your new Renewal Date. You may be entitled to a prorated refund for the remaining period on your Creative Membership plan. If you switch from a Yearly Creative Subscription to a Monthly Business Subscription, your entitlement to a prorated refund will be calculated based on the amount you would have paid to date for the equivalent monthly Creative Subscription, therefore it is possible that no refund will be due. If you wish to receive this refund you must contact us to request it.
    • If you switch from a (Premium) Business Membership Plan to a (Premium) Creative Membership plan we will switch you to your new Creative Membership Plan on your next renewal date. You will be charged the new plan Fees on your renewal date. From the time your Membership switches to the Creative Membership Plan you will no longer be able to use any Images/Designs you download for any business or commercial use. You will only be permitted to use Images/Designs you download with our Personal Licence.
    • If you switch from a Monthly Subscription to a Yearly Subscription we will switch you to your yearly plan on your next Renewal Date when you will be charged the yearly membership fee.
    • If you switch from a Yearly Subscription to a Monthly Subscription we will switch you to your monthly plan at the end of the 12 month contract, when you will be charged the new monthly membership fee.

7.   How to end your Membership

  • 7.1.   If you have a Free Membership Plan you may end your Membership at any time by selecting “Cancel Account”. Your Membership will cease immediately and your account (including any content you have uploaded and any designs you have created) will be deleted.
  • 7.2.   If you have a Premium Membership Plan and wish to end your Premium Membership because you no longer need the Premium Membership Plan you can do this at any time by selecting the “Cancel Business/Creative Plan” option in your Membership Account. Your Premium Membership will end on your next Renewal Date and you will be moved to our Free Membership Plan. You will not be entitled to any refund of Fees already paid.
  • 7.3.   If you are a personal user and have purchased a Premium Membership Plan within the last 14 days and you have not downloaded any Premium Images you can cancel your Premium Membership Plan and receive a full refund of the Membership Fees you have paid. To do this you must send us a request via email to contact@rawpixel.com within the 14 days. We will send any refund due to you within 14 days of receiving your request.
  • In accordance with the Consumer Contracts Regulations 2013, if you download any Premium Images/Designs during the 14 day cancellation period you acknowledge that you consent to us providing you with Services during the cancellation period and if you do decide to exercise your right to cancel you must pay for the Services received. In this situation we will cancel your Membership Plan but you will not be entitled to any refund of the Fees paid.
  • 7.4.   If you have a Premium Membership Plan and wish to end your Membership because of our act or fault (for a reason listed in clause 9.1 or you have another legal right to do so), you must notify us via email to contact@rawpixel.com. If we agree the reason is covered here we will end your Membership and refund you for any Services which you paid for but have not been provided. Any refund due will be calculated based on the proportion of time that is remaining on your current Premium Membership contract, so long as you have downloaded less than 10 Premium Images/Designs in the monthly period prior to the date of termination if on a monthly plan, or an average of less than 10 images/designs per month prior to the date of termination if on a yearly plan. If you have downloaded more images than the limits stated here no refund will be due.

8.   Our right to end your Membership

  • 8.1.   If you breach these Terms or our Image Licence (including our Standards) we may end your Membership on giving you written notice. If you have a Premium Membership Plan and have downloaded any Images/Designs since your last renewal date you will not be entitled to any refund. If you have not downloaded any Images/Designs in this period we will calculate any refund based on the proportion of time that is left on your current Membership contract. We may deduct from any refund due, or charge you, the costs we will incur as a result of you breaking our Terms.
  • 8.2.   We may withdraw our Services at any time. We may write to you to let you know that we are going to stop providing the Services. We will let you know at least 7 days in advance of our stopping the supply of Services and will refund any sums you have paid in advance, in accordance with clause 7.4, for Services which will not be provided.

Other Terms

9.   Providing our Services & changes to our Terms

  • 9.1.   If you have a Membership Plan, the following terms apply:
    • We may make minor changes to the Services we provide to reflect changes in relevant laws and regulations or to make minor technical adjustments and improvements, for example, to address a security threat. These changes will not affect your use of our images and we may not notify you of these changes.
    • We may make changes to these Terms or material changes to the Services, if we do this we will notify you. If you do not want to continue receiving our Services because of these revisions or changes, you may terminate your Membership by notifying us by email to contact@rawpixel.com within 7 days of us notifying you of the change.
    • We will use all reasonable endeavours to provide the Services during the period of your Membership.
    • We are not responsible for delays beyond our control. If Services are delayed by an event beyond our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will not be liable for such delays, but if there is a risk of substantial delay (of more than 72 hrs) you may contact us to end your Membership.
    • We may suspend the Services to deal with technical problems or make technical changes; update the Services to reflect changes in relevant laws and regulatory requirements; and/or any other reason. We will contact you in advance to tell you we will be suspending Services, unless this is because of an emergency. If we have to suspend the Services for longer than 72 hrs in any 30 days we will adjust the Fees so that you do not pay for Services while they are suspended. You may contact us to end the Membership if we suspend Services for a period of more than 7 days.
    • We may also suspend the Services if you have not paid us for Services when you are supposed to have done and you still do not make payment within 7 days of us reminding you that payment is overdue. In this case we may suspend Services until you have paid us the outstanding amounts.
  • 9.2.   If you do not have a Premium Membership Plan we do not guarantee that the Website or any content available on it, will always be available or access uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website at any time, without notice, for business and operational reasons. We may make changes to these Terms at any time without notifying you, it is your responsibility to read our latest Terms whenever you wish to use our Website.

10.   Problems with our Services

  • 10.1.   If you have any questions or complaints about the Services, please contact us. You can email us at contact@rawpixel.com or telephone our customer service team at +44 (0)1531 850729.
  • 10.2.   Your rights in respect of defective Services:
    • If you are a business user: We warrant that the Services will be in material conformity with the description provided in respect of your chosen Membership plan.
    • If you are a personal user (Consumer), in accordance with the Consumer Rights Act 2015 we will supply Services in conformity with your Membership contract. Nothing in these Terms will affect your legal rights. For detailed information in your rights please visit the Citizens Advice website www.adviceguide.org.uk or call +44 (0)3454 04 05 06.

11.   Offers, Promotions and Reward Schemes

  • We may run offers, promotions and reward schemes (Promotional Offer(s)) which may include discounts on Membership Fees, free trial periods or additional free downloads. Any such Promotional Offer, will have its own terms and conditions (Promotional Terms and Conditions) that are separate to these Terms.

12.   Our Images and Intellectual Property

  • Using our Website
  • 12.1.   All intellectual property rights, throughout the world, in our Website and all its content (including all user-facing material such as text and images, and all underlying content such as code, software and databases) belong to us or our licensors.
  • 12.2.   If you are a visitor to the Website only, you have no intellectual property rights in the Website. The right to use the Website is granted (not sold) to you in accordance with these Terms.
  • 12.3.   Regardless of whether you are a Member or not, you must not use any content on the Website (for example any content contained in our blogs) without obtaining permission to do so from us or our licensors.
  • 12.4.   If you print off, copy, re-use or download any part of the Website or any Images/Designs in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  • 12.5.   ‘rawpixel’ and our logo are our trade marks. You are not permitted to use them without our approval.
  • Using our Images
  • 12.6.   In regard to all patents, trade marks, logos, domain names, copyright, designs and database rights, (whether registered or not and including all applications) (Intellectual Property) in the Services (including in all images):
    • We and our Contributors own and retain all Intellectual Property in all of the images available through our Website (excluding Public Domain Images). Your use of our images is subject to these Terms, and the terms and restrictions of the relevant Licence. The owner of the Copyright for each Image is shown on the Image page. Where rawpixel is not the copyright owner we have a licence which allows us to sub-license the Image to our members.
    • We also make available via our Website some fonts which we do not own the Intellectual Property to, where these are available we will clearly show who the creator/copyright owner of the font is. If you choose to download any of these fonts from our Website, they can only be used in accordance with the font licence listed on the image page.
  • 12.7.   We use all reasonable endeavours to ensure that the Images in our collections (excluding Public Domain Images and AI Generated Images) are fully cleared for you to use them in accordance with the terms of the Licence applicable under your Membership Plan and these Terms. We take no responsibility for any loss or damage you may suffer as a result of your using any Images in ways which breach the terms of the Licence (including our Standards) applicable under your Membership Plan or these Terms.
  • 12.8.   Our Images may vary slightly from the original. We cannot guarantee that a device’s display of the colours accurately reflects the colour of the Images. Therefore, your downloaded version of an Image may vary slightly from how it is displayed on our Website.
  • 12.9.   We reserve the right to remove Images/designs from our Website at any time for any reason.
  • 12.10.   You must use our Website, Services and images fairly:
    • You must not use automatic programming of devices to enable automatic or repeated creation/downloading of Images/designs from our Website. To help ensure our systems are not overwhelmed by unreasonable/excessive use we operate a technical cap on the number of Images that can be downloaded in a single 24 hour period. If you want to exceed that limit we may (but are not obliged to) permit you to do so. You can send a request by email to contact@rawpixel.com.
    • Images/designs must only be taken from our Website via the download feature – you must not copy, save, reproduce, distribute or otherwise use any Images/designs from the site (including any designs you have created) other than those you have downloaded with the download feature as a Member. Some images on the site are for display purposes only and are not available for users to download.
    • You are not allowed to remove any watermarks or copyright notices from any of our Images. Watermarked Images/designs must not be redistributed or used for any commercial/business use. Our Business Image Licence IS NOT granted for Watermarked Images.
    • With the exception of designs you have created that have sufficient artistic value to form a new copyright, you must not copy or download ANY of our content or Images/designs with a view to adding them to or creating or compiling any form of comprehensive collection, compilation, directory, database, image gallery, templates or stock image agency for the distribution (for free or for sale) to others or for AI training, unless you have been given our express written permission to do so.
  • Website Linking
  • 12.11.   Save as expressly set out in these Terms, relevant Licences or Promotional Offers we do not permit any linking, framing or hot linking to our Website or any images on our Website, or use of our Intellectual Property in our trade marks, trade names or logos without our express prior written consent.
  • 12.12.   We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on the Website is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

13.   Restrictions, Responsibility and Liability

  • Website restrictions
  • 13.1.   You must not use our Website:
    • in any way that breaches any applicable local, national or international law or regulation or in any way that is unlawful, malicious or fraudulent, or has any unlawful, malicious or fraudulent purpose or effect;
    • for the purpose of harming or attempting to harm minors or vulnerable people in any way;
    • to create or transmit any material that is defamatory, offensive or otherwise objectionable;
    • to create, or transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
    • to knowingly create or transmit any data, send or upload any material or code that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation and/or security of rawpixel or any computer software or hardware. You must not attempt to gain unauthorised access to or attack the Website, the server on which the Website is stored or any server, computer or database connected to the Website;
    • to infringe our intellectual property rights or those of any third party;
    • to systematically copy content from the Website with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database or for AI training unless given our express permission to do so.
  • 13.2.   It is your responsibility to ensure that any equipment or devices on which you download Images are technically sufficient to enable the download and use of such Images. It is also your responsibility to ensure you have up-to-date anti-virus or other appropriate protective software installed.
  • 13.3.   The Website and all available content (including our design tutorials and blogs) is provided for general information purposes only. It does not offer advice on which you should rely. Although we make reasonable efforts to update the information provided to you, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up-to-date.
  • 13.4.   We reserve the right to suspend or terminate your access to our Website if you breach the provisions of these Terms. We may also take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach or take any other actions which we deem reasonably appropriate (and lawful).
  • Our responsibility for your loss or damage:
  • 13.5.   Website security: We use reasonable firewall, virus and content filtering software, but we cannot guarantee 100% security or that the Website will be free from bugs, viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. We shall not have any responsibility for damage to, unauthorised access to, or viruses or other code that may affect the Service or content provided to you by us on any computer equipment, software, data or other property as a result of your access to our Website. We shall also not be responsible for the actions of third parties in breaching our security measures.
  • 13.6.   Our Liability: Different limitations and exclusions of liability will apply to liability arising as a result of the supply of images to you if you are a visitor, Personal Member or a Business Member, these are detailed below:
  • For all visitors and Members:
    • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • If you are a visitor (you do not have a membership plan):
    • We only provide the Website for domestic and private use. Unless agreed with us in advance in writing, you agree not to use the Website for any commercial or business purposes. We will have no liability to you for any loss of profit, loss of revenue, loss of business, business interruption, or loss of business opportunity.
  • If you are a personal user (Consumer) with our Free or Premium Membership plan:
    • If we breach these Terms, we are responsible for your foreseeable loss or damage resulting from our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
    • If defective images which we have supplied damage a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by applying an update offered by us to you or by you having up to date anti-virus or other appropriate protective software.
    • Whilst we will take reasonable care and skill to keep your User Content safe, we do not guarantee or provide any warranty that the images you upload to the Website or the designs you create (User Content) will be secure or not deleted.
  • If you are a business user:
    • Nothing in these Terms limits or excludes our liability for breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or defective Services under the Consumer Protection Act 1987;
    • Except to the extent expressly stated above all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.
    • Subject to the exclusions above;
      • we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with any contract between us; and
      • our total aggregate liability to you for all losses arising under or in connection with your contract with us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £100 (GBP) if you have a Free Membership Plan and 3 times the amount you would pay over 12 months if you have a Premium Membership Plan.
    • Whilst we will take reasonable care and skill to keep your User Content safe, we do not guarantee or provide any warranty that the images you upload to the Website or the designs you create (User Content) will be secure or not deleted.

14.   General terms

  • 14.1.   We offer the Services in most territories of the world but reserve the right to withhold Services in certain territories in our entire discretion (Excluded Territories) and if you are domiciled or registered in any such Excluded Territories you cannot have a Membership contract.
  • 14.2.   The Membership contract incorporates these Terms, the terms of the Licences and for Lifetime Members the Lifetime Membership Terms. Business users acknowledge that these Terms (and any documents expressly incorporated into your Membership contract by these Terms) constitute the entire agreement between us in relation to your Membership. You acknowledge that you have not relied on any statement, promise, representation or warranty made by us (or given on our behalf) which is not set out in these Terms and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.
  • 14.3.   We may transfer our rights and delegate our obligations under your Membership contract to another organisation. We will always tell you in writing if this happens and we will ensure that such transfer will not affect your rights under the Membership contract. You may not transfer your rights or delegate your obligations under this Membership contract to any other person.
  • 14.4.   Each of the clauses and sub-clauses of these Terms and the related Licence operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses and sub-clauses will remain in full force and effect.
  • 14.5.   If we do not insist immediately that you do something you are required to do under these Terms (or the related Licence), or if we delay in taking steps against you in respect of your breaking the Membership contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date.
  • 14.6.   These Terms are governed by the laws of England and Wales, your rights to bring legal proceedings in respect of these Terms or our Services are as follows:
    • If you are a personal user (Consumer) you can bring legal proceedings in respect of them and the Services in the courts of England and Wales. If you habitually live outside of England and Wales you may be entitled to bring legal proceedings in your home country. Prior to bringing any legal proceedings you agree to first follow our complaint procedure. You can make a complaint by emailing the details of your complaint to contact@rawpixel.com. We will aim to respond to your complaint within 4 weeks and resolve/close your complaint within 3 months. If, after you have received our final response, if you are not satisfied with the outcome you can still bring legal proceedings.
    • If you are a business user any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales will have exclusive jurisdiction to settle any such dispute or claim.

Content Standards

  • 1.   You must comply with our Content Standards (Standards) if you make a Contribution to our Website. The Standards apply to each part of any Contribution as well as to its whole.
  • 2.   A ‘Contribution‘ is any interaction you have with our Website, this includes any content you upload (including user profile images or other image uploads), any designs you create using Our Services, linking to our Website, sharing the details of our Website as part of a referral scheme or promotion and any use of our images.
  • 3.   A Contribution must comply with the law applicable in England and Wales and in any country from which it is posted.
  • 4.   A Contribution must not:
    • be defamatory of any person, or be obscene, blasphemous, offensive, hateful, inflammatory, or promote or use violent or sexually explicit material or pornography,
    • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
    • infringe any copyright, design right, database right, privacy right or trade mark of any other person, or breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence,
    • promote any illegal activity or violence or advocate, promote, incite any person to commit, or assist any unlawful or criminal act, or be in contempt of court, or likely to deceive any person,
    • be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person,
    • impersonate any person, or misrepresent your identity or affiliation with any person nor give the impression that the Contribution emanates from rawpixel, if this is not the case.

Copyright Complaints

We firmly believe in protecting our and 3rd party’s copyrights and other legal rights. Every image that is added to rawpixel.com is checked multiple times to try to ensure that no 3rd party’s rights are infringed, however if you believe that any material on rawpixel.com infringes upon any copyright or other legal right that you own or control please notify us immediately as set out below:
  • 1.   Title your notification:  Copyright Infringement Notification.
  • 2.   Give your name, address, telephone number and email address,
  • 3.   Provide a description of the work that you believe has infringed your copyright or other right, include the image number and a URL link to the image on rawpixel.com,
  • 4.   Include a statement by you that you have a good faith belief that you own the copyright to the work, that you or your agent has not authorised it to be included on rawpixel.com and its inclusion on rawpixel.com infringes your copyright or other right,
  • 5.   Clearly state that you wish the works to be removed from rawpixel.com
  • 6.   Include a statement by you, made under penalty of perjury, that all information you have included in this notice is accurate and that you are either the copyright owner or authorised to act on the copyright owner’s behalf.
  • 7.   If you are acting on behalf of the copyright owner you must include evidence that you are authorised to act on their behalf.
  • 8.   Send the notice to:
  • Email: contact@rawpixel.com, or
  • Rawpixel Ltd,
  • Hanover Green Studios
  • Redmarley,
  • Gloucestershire
  • GL19 3JZ
  • United Kingdom

Promotional Terms and Conditions

Below are the terms and conditions for any offers, promotions and rewards schemes that we are currently running. These terms and conditions are separate to and in addition to our User Terms and Image Licenses.

Donations to Hope for Children - Terms and Conditions

  • 1.   We have decided to donate up to 10% of all of our membership fees to the charity Hope for Children. This donation does not form part of our User Terms and we may at any time, without notice to you, change the amount we donate, or stop making these donations.

Referral Reward Scheme Terms and Conditions

  • 1.   When you are given your Membership we will also give you a unique referral code (Referral Link) and you can share that Referral Link with your friends, family and others to encourage others to take out a Membership.
  • 2.   For each person who signs up for a rawpixel.com Membership Plan using your Referral Link (New Member) and validates their email address at a time when you are a Member (subject to clause 6 of these Terms and Conditions) you will receive one (1) referral credit. When you have received ten (10) referral credits you will be entitled to receive free of charge twelve (12) months Premium Plan Membership.
  • 3.   When you have received 10 referral credits:
    • If you do not have any Free Premium Membership available on your account, a Free Premium Membership activation button will show in your Account page. If you are currently on a Free Membership plan you can simply click on this button to activate your Free Premium Membership Plan. If you are currently on a Premium Membership Plan you must cancel your current plan (using the Cancel Plan link on your Account page) before you can activate your Free Premium Membership Plan. If you cancel your current Premium Membership Plan your current plan will continue until the end of its current Renewal Period. Once your current plan has ended you will be able to use the Start your free premium membership button to start your free premium membership.
    • If you already have a Free Premium Membership active, the 12 months Free Premium from your referral credits will automatically be added and activated on your account. Your 12 months Free Premium from your referral credits will start immediately and any existing Free Premium time remaining will be paused and restarted once these 12 months have completed.
    • If you already have Free Premium Membership available but not yet activated on your account, these 12 months Free Premium will be added to your total amount of Free Premium months available. When you choose to activate your Free Premium Membership, the 12 months Premium membership from your referral credits will be allocated before any other Free Premium months you have.
  • 4.   At the end of your Free Premium Membership, your membership plan will automatically change to our Free Membership Plan. If you would like to continue to download premium images after this date you will need to sign up to one of our paid membership plans.
  • 5.   At any time during your Free Premium Membership you can choose to purchase a paid membership plan. If you do this, your Free Premium Membership will be cancelled and you will immediately be charged for the new membership plan.
  • 6.   The maximum number of referral credits you can have at any time is 10. If someone signs up to a new rawpixel Membership Plan using your referral link but you already have 10 referral credits you will not receive a referral credit for this sign up. Once you have been rewarded 10 referral credits your balance will remain at 10 credits until you have activated your 12 months Free Premium Membership and the 12 month term has completed. At the end of the 12 months Free Premium Membership term your referral credits will be reset to zero (0) and you can then earn new referral credits.
  • 7.   You will be able to see at any time via your Account page how many referral credits (stars) you have received.
  • 8.   If, at any time, it is discovered that a fake/duplicate account has been set up (or fake details have been used to set up an account) as part of the referral scheme, ALL referral credits will be removed from that account and any pending or active Free Premium Membership Plans will be immediately withdrawn/cancelled. The user who set up the fake account/duplicate account will also be in breach of our User Terms, and their membership may be terminated.
  • 9.   This Referral Reward Scheme is a Promotional Offer that is separate to our User Terms. This Promotional Offer may be withdrawn at any time, for any reason, without notice, always provided that any Free Premium Membership that has been accrued in your Account, and not used, up to that point will be honoured. At the point this Promotion Offer is withdrawn, your referral links will remain valid, however you will no longer earn referral credits for anyone who uses your referral link to sign up for a membership plan. Therefore, if at the time this Referral Reward Scheme is withdrawn you have not been rewarded 10 referral credits your existing credit balance will be cancelled and you will not be entitled to claim 12 months Free Premium Membership. If however, at the time this Referral Reward Scheme is withdrawn you have a referral credit balance of 10 you will, within a specified time limit, still be entitled to activate your 12 months Free Premium Membership.

Community Remix Challenge – promotional Terms and Conditions

BACKGROUND:

  • These Terms and Conditions set out the terms governing the Community Remix Challenge. The promoter of the Community Remix Challenge is Rawpixel Ltd. Please read these Terms and Conditions carefully and ensure that you understand them before submitting your entry for the Community Remix Challenge.
  • Rawpixel Ltd (rawpixel) is a limited company registered in England and Wales under company number 09391487 and our registered office is at Hanover Green Studios, Redmarley, Gloucester, GL19 3JZ, UK.
  • By submitting an entry to the Community Remix Challenge, you are agreeing to accept and be bound by these Terms and Conditions. If you have any questions, please contact Us at contact@rawpixel.com. Please note that We reserve the right to refuse entry or refuse to award a prize to anyone who is in breach of these Terms and Conditions.
  • 1.   Definitions and Interpretation
    • 1.1.   In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
      • “Closing Date” means the closing date of the Community Remix Challenge, as set out in Clause 3;
      • “Selection Date” means the date on which the winner[s] will be chosen, as set out in Clause 5;
      • “Opening Date” means the opening date of the Community Remix Challenge, as set out in Clause 3;
      • “We / Us / Our” means Rawpixel Ltd., whose details are provided above.
  • 2.   Community Remix Challenge Entry Rules
    • 2.1.   The Community Remix Challenge is open to all Members of our Website aged 18 and above where the rules and laws of your jurisdiction do not prohibit the competition or you taking part in the competition, subject to the following exceptions:
    • 2.2.   The following may not enter the Community Remix Challenge:
      • a) Our employees or their families; and/or
      • b) Our agents, subcontractors, and any other third parties involved in or directly associated with the running of the Community Remix Challenge, this includes any employees of these entities.
    • 2.3.   You are permitted to submit up to 100 remix designs per day, but you will only be entitled to receive one prize per competition period.
  • 3.   Opening and Closing Date
    • 3.1.   Our Daily Community Remix Challenge is a rolling daily challenge that commenced on 16th October 2023 and will continue until We withdraw it on our Website.
    • 3.2.   We may from time to time open additional seasonal or themed challenges. These will open on the day they are made available on our Website and will close on the dates stated in the challenge details.
    • 3.3.   Entries received after the Closing Date will not be valid, accepted, or considered.
    • 3.4.   This Community Remix Challenge is a Promotional Offer that is separate to Our User Terms. This Promotional Offer may be withdrawn at any time, for any reason, without notice, always provided that any Free Premium Membership period that you have won and not yet activated or remains on your Account will continue to be honoured.
  • 4.   How to Enter the Community Remix Challenge
    • 4.1.   Community Remix Challenge entries are free. However, you must have either a Free or Premium Membership plan on Our Website to take part.
    • 4.2.   To submit your entry to the Community Remix Challenge you must Publish your Remix on our Website. Go to the Remix Challenge page on our Website at www.rawpixel.com/community-remix-challenge/daily and follow the instructions.
    • 4.3.   Please note that We do not accept any responsibility for any entries which are not successfully completed (e.g. lost or delayed) due to technical faults (including, but not limited to, hardware, software, and network faults) or for entries which We do not receive.
  • 5.   Winner Selection
    • 5.1.   In our Daily Challenge one Remix that meets our Minimum Quality Standard will be selected from the submitted entries every working day (Mon-Fri) to be the Daily Challenge Winner. If there are no submitted entries that meet our Minimum Quality Standard then no Winner will be selected. To meet our Minimum Quality Standard a design must be sufficiently original in its design, have a high aesthetic value, a clear/useful concept and meet our Content Standards , Whether or not an entry meets our Minimum Quality Standards is Our absolute decision and cannot be challenged.
    • 5.2.   In Our seasonal/themed Community Remix Challenges one Winner will be selected from all submitted entries within 5 working days after the challenge closing date.
    • 5.3.   All winners will be selected based on the artistic value, creativity and adherence to the theme (where applicable) of the entry.
    • 5.4.   The Prizes will be 12 months free Premium Membership to our Website.
    • 5.5.   The Winners will be notified by email using the email address of their Membership Account on our Website, We will add the Free Premium Membership to your Membership Account within 5 working days of the Winner being selected. Once the 12 months Free Premium has been added to your Membership Account a Free Premium Membership activation button will show in your Account page. If you are currently on a Free Membership plan you can simply click on this button to activate your Free Premium Membership Plan. If you are currently on a Premium Membership Plan you must cancel your current plan (using the Cancel Plan link on your Account page) before you can activate your Free Premium Membership Plan. If you cancel your current Premium Membership Plan your current plan will continue until the end of its current Renewal Period. Once your current plan has ended you will be able to use the Start your free premium membership button to start your free premium membership. If you already have a Free Premium Membership active from referral credits, we will automatically add your 12 months Free Premium membership from this competition to your active Free Premium Membership period.
    • 5.6.   If a winner cancels their membership account on our Website before the prize is added to their account their prize will be forfeited, and We shall be entitled to select another winner using the process set out above. If the Winner cancels their membership account on our website whilst there is any time remaining on their free premium membership, the remaining free premium membership will be forfeited and no cash alternative given.
    • 5.7.   Prizes are non-exchangeable and non-transferrable. No cash alternative is offered. We reserve the right to substitute a prize with an alternative prize of equal or greater value in the event that circumstances beyond Our control make it necessary for Us to do so.
    • 5.8.   Our decision regarding any aspect of the Community Remix Challenge is binding and final. We will not enter into any correspondence about the decision.
    • 5.9.   We are required to publish or otherwise make available information which indicates that a valid award has taken place. If you wish to be informed of this please send Us an email to contact@rawpixel.com stating the Community Remix Challenge (including the date) that you wish to receive the details for. You must email Us within 30 days of the challenge Closing date.
    • 5.10.   If you object to any of your information, as set out above in sub-Clause 5.9, being published or otherwise made available, please contact Us by email at contact@rawpixel.com. Please note that We are still required to provide such information and winning entries to the Advertising Standards Authority on their request.
    • 5.11.   We reserve the right to hold void, cancel, suspend, or amend the promotion if it becomes necessary for Us to do so.
  • 6.   Intellectual Property Rights
    • 6.1.   In order to submit an entry to a Community Remix Challenge you must first share and then Publish your Remix on our Website.
    • 6.2.   You can only Publish Remixes on our Website that only contain Our Images, you can not include any images you have uploaded in your design.
    • 6.3.   As your Published remix will only contain rawpixel Images, rawpixel will retain/own the full copyright to your Remix. By choosing to Publish your Remix on our Website you acknowledge that rawpixel owns the copyright. If you do not agree to rawpixel owning the copyright of the Remix you create you must NOT Publish your Remix on Our Website.
    • 6.4.   As the full copyright owner of the Remix We will have the right, amongst other things, to publish, redistribute, share, make available, copy and license your Remix to other Users (or any 3rd party) either for free or in exchange for payment to us. You will not be entitled to any payment for this even if we receive payment from a User or other 3rd party. Users will also be encouraged to Remix the Remix designs created by other Users to build up an unrivalled collection of creative inspiration.
    • 6.5.   Once you Publish your Remix, as you do not own the copyright to the Remix, it will not be possible for you to delete or unpublish it. The Remix will be owned by Us and We will have the right to choose how and when it is made available. If you become aware of any reason why a Remix you have previously Published should be deleted, you must notify Us immediately by sending an email to contact@rawpixel.com explaining the reasons why it should be deleted/unpublished. We will review the Remix, and at our sole discretion, may decide to delete/unpublish the Remix.
    • 6.6.   If We decide to delete/unpublish a Remix you have created, at your request or because We later discover that your entry did not meet these Terms and Conditions, Our User Terms or Our Content Standards, and you have previously won a prize for the Remix, any remaining period of Fee Premium Membership you have from this prize will be removed from your Account.
  • 7.   Limitation of Liability
    • 7.1.   Nothing in these Terms and Conditions limits or excludes your legal rights as a consumer. For more information on your rights as a consumer, please contact your local Trading Standards Office or Citizens Advice Bureau.
    • 7.2.   Nothing in these Terms and Conditions limits or excludes Our liability (or that of Our agents or distributors, or that of their employees) for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other form of liability that cannot be excluded or limited by law.
    • 7.3.   To the extent permitted by law, and subject to sub-Clauses 7.1 and 7.2, We (and Our agents and distributors) shall not be responsible or liable to compensate any winner and shall not accept any liability for any loss, damage, death, or personal injury, as a result of accepting a prize.
  • 8.   Privacy and Personal Data
    • 8.1.   We will only use your personal information as set out in Our Privacy Policy, and as explained above in Clauses 5.9 and 5.10.
  • 9.   Law and Jurisdiction
    • 9.1.   These Terms and Conditions, the Community Remix Challenge, and the relationship between Us and you (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

Rawpixel Premium Lifetime Membership Terms and Conditions

Summary

  • One-off purchase gives you lifetime membership to all our Premium Member benefits
  • One user per membership - the membership lasts for your lifetime
  • Business members may transfer membership to a new named employee if the previous employee leaves the role
  • No refunds will be given for any remaining time on any previous membership plans you have at the time you purchase your lifetime membership.
  • See the full terms below…..
If you purchased a Lifetime Business Membership prior to 31st December 2023, click here to see your membership terms.
  • 1.   These Terms
    • 1.1 What these Terms cover
    • These are the specific terms and conditions (Terms) for our Premium Lifetime Membership. These Terms are in addition to our standard User Terms and Image Licenses. If you become a Premium Lifetime Member you must also read, agree to and comply with:
  • 2. About the Rawpixel Premium Lifetime Membership
    • 2.1. As a Premium Lifetime Member you will have lifetime access to the rawpixel.com Premium Membership Plan. The Premium Membership Plan allows you to make unlimited downloads from all our Image Collections, for personal or business use in accordance with our Image Licenses.
    • 2.2. The Premium Lifetime Membership provides one user membership and can be taken out for an individual or for a company, it is for one user and is non-transferable.
    • 2.3. If you wish to purchase a Lifetime Membership for a company you must enter the company name as the name of the membership account and also enter a company email address. This membership allows one employee to use our Premium Membership Plan, you can pass the membership plan to a subsequent employee, but it must only be assigned to one employee at any time. Multiple lifetime memberships must be purchased if you need more than one employee to be able to use our design resources.
    • 2.4. We may revise these Terms or make changes to the Premium Lifetime Membership or Premium Membership Plan. Clause 9 of our standard User Terms provides further information on what will happen if we change these Terms. We may also introduce new membership plans, products or services which may not be included in the Rawpixel Premium Lifetime Membership.
  • 3. How long does the lifetime membership last?
    • 3.1. Once you have made your one-off purchase of the Premium Lifetime Membership, your Premium Lifetime Membership will last until the earlier of,
      • 3.1.1. your lifetime (if you are an individual), or
      • 3.1.2. the lifetime of your company (i.e. until your company ceases to exist for whatever reason, which may include dissolution or liquidation), or
      • 3.1.3. for as long as we continue to provide the rawpixel.com Premium Membership (see 3.2 below), or
      • 3.1.4. the membership is terminated for any reason under clause 8 of our standard User Terms, including Rawpixel ceasing to trade/ceasing to exist.
    • 3.2. If your Premium Lifetime Membership ends only because we are no longer providing the rawpixel.com Premium Membership Plan (3.1.3 above) and rawpixel.com is still trading:
      • 3.2.1 if we are providing an alternative membership plan or service that we think is a reasonable alternative to the Premium Membership Plan we may change your Lifetime Membership to the alternative membership plan.
      • 3.2.2 if we do not change you to an alternative membership plan we will refund you the difference between the amount you paid for your Lifetime Membership and the amount you would have been charged for annual Premium Membership for the period you have been a Premium Lifetime Member.
      • 3.2.3 you will still be entitled to use all images and designs you have downloaded whilst you were a Premium Lifetime Member on existing and new projects in accordance with our Image License for the remainder of your/your company's lifetime (subject to clause 3.1.4 above).
  • 4. About the lifetime membership offer
    • 4.1. Our Premium Lifetime Memberships are a promotional offer which we may withdraw from sale at any time. We may, at any time, change the price of the membership offer, offer discounts and/or sell a higher or lower number of Premium Lifetime Memberships. If you purchase a Premium Lifetime Membership and at a later date we lower the price of the Premium Lifetime Membership to new members you will not be entitled to any refund of your purchase.
  • 5. If you are due a refund of your payment for your Lifetime Membership for a reason included in these Terms or our standard User Terms we will refund you the difference between the amount you paid for your Premium Lifetime Membership and the amount you would have been charged for the equivalent annual Premium Membership for the period you have been a Lifetime Member.
  • 6. If you are a business our total aggregate liability to you for all losses arising under or in connection with your contract with us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the amount you paid for the Premium Lifetime Membership.